Message thread on Webots Licensing

change user accountby Matej Hoffmann (3) 2017-02-28 11:02:02
I have installed Webots 8.5.3. I used to have an account in the past with which I logged into the new Webots application (I think). Now, to avoid confusion with my old account, I created a new account under the same name but new email and activated a trial license under
Now, how do I link the application on my computer with this new account? I tried reinstalling. I do not see the account anywhere under Tools - Preferences or Licenses.
I'm getting an error: requested licenses (nao_cpp or edu) not available when loading a nao world.
Thank you,
Matej Hoffmann
Re: change user accountby Stefania Pedrazzi (Webots PRO - 532) 2017-02-28 14:11:56
Hi Matej,

usually you should use the "File" > "Logout and Quit Webots" option to logout and then at next Webots start the login dialog will be displayed.

Unfortunately the logout is broken in Webots 8.5.3 and you should manually delete all the configuration files:
* Linux: "~/.config/Cyberbotics/Webots-<version>.conf"
* macOS: "~/Library/Preferences/com.cyberbotics.Webots-<version>.plist"
* Windows: "HKEY_CURRENT_USER/SOFTWARE/Cyberbotics" keys in the registry

Best regards,
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